Field Services Engineer

Overview

Join to apply for the Field Services Engineer role at Integro Technologies, now Motion Ai
.

Motion Ai brings together the leading high-tech automation solution providers for industrial automation across the United States. Our expertise includes emerging automation technologies with focused disciplines in robotics, motion control, machine vision, digital networking/IIoT (Industrial Internet of Things), industrial framing, pneumatics, and custom mechatronic systems. Motion Ai provides best-in-class engineered systems, products, and services to a variety of industries highlighting a few which include Semiconductor, Pharmaceutical, Life Sciences, Medical, Logistics, Food & Beverage, Packaging, Automotive, and Aerospace.

Under limited supervision, provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of machine vision machinery and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

• Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Interprets customers' needs and clarifies the responsibility for problem resolution.
• Performs feasibility and approves operational quality of system equipment.
• Provides on-site technical product support and service to customers.
• Provides customers assistance with the operation and maintenance of the system.
• Serves as Motion's liaison with customer on administrative and technical matters for assigned projects.
• Performs other duties as assigned.

• Typically requires an associate degree and five (5) or more years of related experience or an equivalent combination.

• Maintenance and reliability background.
• Ability to work independently.
• Strong critical thinking and problem solving ability.
• Ability to maintain a professional demeanor in a stressful situation.
• Ability to manage contract location resources.
• Ability to manage travel budget.

• Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Motion is committed to diversity and inclusivity in the workplace.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Information Technology and Manufacturing
• Industries:
  Automation Machinery Manufacturing

Apply BELOW