Lab Quality Coordinator

Job Title

Quality Coordinator

The Quality Coordinator will manage phone, internet, and email inquiries from potential customers requesting product samples. The coordinator will ensure the timely dispatch of samples, maintaining the highest standards. This role involves servicing both domestic and international customers, handling direct sample requests from the salesforce, and obtaining approval from appropriate personnel for specific products before dispatch.

• Coordinate and manage phone, internet, and email inquiries from potential customers.
• Ensure timely dispatch of product samples while maintaining high standards.
• Service both domestic and international customers efficiently.
• Handle direct sample requests from the salesforce.
• Obtain necessary approvals for specific products before sending samples.

• Proficiency in data entry and management.
• Experience in inventory and quality control.
• Familiarity with SAP and quality standards.
• Strong computer skills, including Microsoft Excel.
• Experience in documentation and laboratory settings.

• High School Diploma or GED is required.
• An Associate's Degree in Biotech is preferred.
• Previous experience in chemical handling.
• Prior experience in shipping and receiving.
• Comfortable working with computers for printing labels and creating shipments.

The position involves working in a combination of office and lab settings to gather samples. The work schedule is Monday to Friday, 8 AM to 5 PM, with an hour for lunch.

This is a Contract to Hire position based out of SALISBURY, NC.

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&DD for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccom for other accommodation options.