Appointment Setter

Appointment Setter

Serenity Bath & Shower is a quickly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance‑free.

We are looking for an Appointment Setter for our Salisbury, NC office to join our winning team. Join our team of professionals and earn a substantial income while making a positive impact that helps homeowners improve their homes.

General

Purpose:

Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations, input lead information, update reports and answer phone calls from ads.

• Deliver scripted pitch to homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner’s questions and objections
• Obtain homeowners’ information including names, addresses, phone numbers, etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintain reports

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge – training provided
• Proficiency in relevant computer applications

Seniority level:
Entry level

Employment type:

Full-time

Location:

Salisbury, NC