Protective Services - Officer

• The Protective Services Officer applies the job skills necessary to provide a safe and secure environment for improving the health of our communities.
• Why Officers Choose Novant Health:
• Competitive Benefits & Total Rewards:
  Medical, dental, vision, retirement, and paid time off.
• Strong Reputation:
  Join a team recognized by the North Carolina Private Protective Services Board.
• Paid, Comprehensive Training:
  Armed/unarmed certifications, ASP Baton, OC Spray, BLS, and Aggressive Behavior Management, led by certified in-house instructors.
• Career Growth:
  Opportunities for lateral and upward mobility across Private Armed Security, Company Police, and specialized units.
• Modern Technology & Tools:
  State-of-the Protective equipment.

• Patrol healthcare facilities and respond to emergencies, safety concerns, suspicious activity, and calls for service.
• Protect patients, visitors, team members, and property while enforcing applicable laws and organizational policies.
• Use de-escalation and crisis intervention techniques to safely manage challenging situations and assist clinical teams with patient interventions when needed.
• Investigate crimes, accidents, and other incidents, interview involved parties, and complete accurate police reports.

• High school diploma or GED.
• IAHSS Basic and/or Advanced Training Certification within 12 months of hire.
• NCPPSB Armed Security Officer Registration Permit within 12 months of hire and maintained in accordance with annual training and qualification standards.
• NC state-approved restrictive interventions training, facility specific, within 3 months of hire.
• BLS/CPR within 90 days of hire and maintained throughout employment; must meet applicable Life Support Training Policy NH-HR-3096 requirements.
• Successful completion of an FMRT Psychological Evaluation prior to starting work.
• Public contact experience with basic computer, radio/telephone communication, and accurate report-writing skills.
• Ability to successfully complete required organizational, departmental, field, in-service, Emergency Management, skills validation, and competency training.
• Valid driver’s license in state of residence, compliance with Novant Health vehicle-use requirements, and prompt reporting of motor vehicle-related charges and/or criminal complaints.
• No criminal record.

• Healthcare public safety/police experience.
• Security, law enforcement, or military experience.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

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