Administrative Assistant

Administrative Assistant / Medical Records

New Hall Hospital – Salisbury, 37.5 hours per week, Full-time

Salary:
Depending on experience + Benefits

New Hall Hospital is part of Ramsay Health Care UK, a leading independent healthcare provider in England. Established in 1980, the hospital is one of Wiltshire’s prominent private hospitals, delivering high‑quality care for patients with health insurance, self‑funding patients and NHS patients via the e‑referral system.

You will be an integral part of a team committed to delivering the highest quality outcomes in a supportive environment. Your role will involve providing first‑class service to patients, consultants and colleagues.

• Demonstrate strong organisational and attention to detail skills.
• Ensure medical records information is available at all times through close liaison with wider hospital departments to compile outpatient clinics and case notes for admissions.
• Compile and ensure timely completion of case notes and scanning of blood, pathology and X‑ray reports, and other pertinent information.
• Create and locate TCI notes for the ward and maintain archiving and storage of medical records.
• Provide efficient copy of medical records to external parties (patients, solicitors, etc.).
• Update Patient Administration System (P.A.S) records with all relevant information in a timely manner.
• Track patient notes accurately using appropriate methods and ensure department compliance.
• Process Department of Works & Pension forms and insurance claim forms within specified time frames.
• Undertake ad‑hoc analysis and projects as requested.

• Proven experience in administration and customer service.
• Good keyboard skills and high accuracy.
• Strong communication skills and ability to make decisions using initiative.
• Flexible and positive attitude.

• Private Medical Cover (option to add partner and dependants).
• Discounted Bupa Dental Insurance.
• Life Assurance (Death in Service) x3 your base salary.
• Private Pension with Ramsay matching up to 5% after qualifying period.
• Employee Assistance Programme.
• 25 days annual leave + bank holidays (option to buy/sell additional days).
• Flexible shift patterns where possible.
• Family‑friendly policies including enhanced parental leave.
• Volunteer leave to support chosen causes.
• Training and Development via Ramsay Academy.
• Colleague recognition programme.
• Access to benefits platform and discounts (Cycle2
  
  Work scheme).
• Subsidised staff restaurant where possible.
• Free on‑site parking where possible.

We are committed to equality of opportunity for all.