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Job Description & How to Apply Below
Our client, a reputable franchise-approved car dealership group operating across South and South West England for over 25 years, is seeking a professional Service Advisor to join their Salisbury branch.
This position offers a competitive salary, excellent career development opportunities, and a supportive working environment.
Benefits of a Service Advisor:
Negotiable starting salary plus performance-related bonus, with on-target earnings around £35,000 per annum
Overtime paid at standard hourly rate
Enhanced annual leave entitlement, including bank holidays and your birthday off
Access to manufacturer-approved training and career advancement programmes
Staff purchase discounts and additional employee benefits such as life assurance, loyalty awards, and staff competitions
Workplace pension scheme
Opportunity to develop a long-term career within a progressive dealer group
Duties of a Service Advisor:
Provide exceptional customer service, ensuring total customer satisfaction during vehicle servicing and repair processes
Assist customers with additional work requirements and cost estimates
Schedule and track vehicle repairs, liaising with workshop and parts departments
Maintain effective communication with customers regarding vehicle progress
Support the aftersales team with administrative tasks including file auditing, service bookings, invoicing, and vehicle registration
Maintain professional and courteous interaction with customers and colleagues
Ensure compliance with workshop processes and customer care standards
Requirements of a Service Advisor:
Previous experience as a service advisor or within a customer-facing role in the motor trade
Strong communication and organisational skills, with the ability to deliver high levels of customer service
IT literacy, with experience in Pinewood Pinnacle being advantageous
Valid UK driving licence with minimal points
Ability to work Monday to Friday, 9:00am-6:00pm, and 1 in 3 Saturdays from 8:30am-1:00pm, paid as overtime
This is an excellent opportunity for a skilled service advisor to progress within a well-established and reputable dealership group.
The ideal individual will have a proven track record in delivering high-quality customer service and be comfortable working in a fast-paced environment.
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Salisbury and the Wiltshire region, today to discover more about this fantastic opportunity.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today
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