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Customer Experience Champion - Multichannel

Job in Salisbury, Wiltshire, SP1, England, UK
Listing for: Fexco Property Services Limited
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Champion - Multichannel Support

Fexco Property Services Limited in Salisbury is seeking a Customer Experience Advisor to deliver outstanding service across inbound channels including voice, email, webchat and messaging. You will resolve enquiries related to accounts, admin and maintenance/repairs, aiming for first contact resolution and taking ownership to bring cases to full resolution.

You will log interactions accurately, work with internal teams to provide timely updates, and advocate for customer-centric improvements

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