Customer Resolution & Continuous Improvement Leader
Job in
Salisbury, Wiltshire, SP1, England, UK
Listed on 2026-07-13
Listing for:
Fexco Property Services Limited
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Fexco Property Services Limited Salisbury is seeking a Team Leader for the Customer Resolution and Continuous Improvement function. The role focuses on owning escalated customer complaints, ensuring fair outcomes, and aligning with regulatory standards.
The successful candidate will lead a team, set clear objectives, and drive process improvements across the customer journey while collaborating with Property Management, Repairs, Finance and Operations.
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