Hybrid Customer Experience Team Leader Coaching KPIs
Job in
Salisbury, Wiltshire, SP1, England, UK
Listed on 2026-07-13
Listing for:
Fexco Property Services Limited
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Fexco Property Services Limited is seeking an experienced Customer Service & Experience Team Leader in Salisbury. You will lead a team of Customer Service Advisors, coaching and managing performance to deliver outstanding service in a fast-paced environment.
You will oversee recruitment, training, and performance reviews, while handling rota planning and real-time resource allocation. The role demands strong communication, teamwork, and a focus on continuous improvement in customer journeys.
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