Bank GP Receptionist

We are looking to recruit a reliable and experienced Bank GP Surgery Receptionist to provide short-term cover within our busy and friendly GP practice.

This role is primarily to support the Reception team on Thursdays and Fridays, with shifts available between 8:00am and 6:30pm. Additional shifts may also become available to cover annual leave, sickness absence, and other staffing requirements.

Applicants must have previous GP surgery reception experience and be confident working within a primary care environment.

• Previous experience working as a Receptionist within a GP Practice.
• Experience using Systm One.
• Excellent communication and customer service skills.
• Ability to work calmly and effectively in a busy environment.
• Strong organisational skills and attention to detail.
• Understanding of patient confidentiality and data protection requirements.
• Ability to work both independently and as part of a team.

• Greeting and assisting patients in a professional and courteous manner.
• Managing incoming and outgoing telephone calls.
• Booking, amending and cancelling appointments using Systm One and Anima
• Processing patient requests and enquiries.
• Handling prescriptions and clinical correspondence in accordance with practice procedures.
• Supporting clinicians and the wider practice team with administrative tasks.
• Maintaining accurate patient records and ensuring confidentiality at all times.

• Primarily Thursdays and Fridays.
• Shifts available between 08:00 and 18:30.
• Additional ad hoc shifts may be available depending on practice requirements and staff cover needs.

• Friendly and supportive team environment.
• Flexible bank working arrangements.
• Opportunity for additional shifts when available.
• £12.77 p/h + holiday pay as not a contracted position.

Please note: Applications without previous GP Surgery and Systm One experience will not be considered.