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2nd-Line Desktop Engineer — SLA Driven IT Support
Job Description & How to Apply Below
Experis in Salisbury, United Kingdom, is seeking a capable Second Line Desktop Support professional. You will resolve incidents to SLA, complete IMACs, and manage NSR tasks while maintaining strong communication with the Service Desk and Level3 teams. This role emphasizes Windows 10/11, Intune, and network awareness.
The successful candidate will work within the Desktop Support Team under the EUS Lead Group, ensuring high CSAT scores and timely incident resolutions in a fast-paced IT environment.
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