Plant System

Position: Plant System Support
## Plant System Support Apply locations:
Salisbury time type:
Full time posted on:
Posted Todayjob requisition :
JR101249

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care;

flexible spending accounts; life insurance; 401k with company match and much, much more.
** Job Description
***
* Essential Job Functions:

*** Active Directory user account managers. Maintain and update Active Directory users/computers/printers.
* Installing, configuring, and administering Microsoft Windows 10/11 Professional.
* Setup, change, and terminate user Exchange email accounts.
* Create and triage incoming service desk tickets.
* Maintain onsite PBX and voicemail system (i.e. reset vmail password or  the phones)
* As the Client-Side Support troubleshoot and resolve Help Desk Tickets of Users at both Corporate and Plants were necessary. Document actions taken to resolve the issue.
* Responsible for creating IT process documentation and team training materials.
* Responsible for ensuring that customer requirements are met.
* Configure, deploy, and track desktop, laptop, printers and other IT equipment for office staff and plant floor production equipment.
* Perform routine maintenance and administrative tasks including printer and other hardware maintenance for office staff and plant floor production equipment.
* Ability to deal with stressful situations as well as being on your feet for long periods of time.
* Ability to troubleshoot MES/Traceability plant floor systems.
* Ability to work weekends from time to time as well as being on call.
* Ability to keep work areas clean and organized.

Qualifications for External Candidates Minimal experience, willingness to learn and demonstrate competency in:
Technical Support;
Remote Support;
Desktop Support;
Windows Server / Active Directory;
Windows 10/11;
Networking;
Phone System Support;
Break/Fix.  Knowledge and experience resolving Active Directory, Exchange, VMware Environment, LAN/WAN, hardware, and software issues and troubleshooting and maintaining routers and switches in a multi-site enterprise IP network.
* Plant Floor/Manufacturing experience.
* Knowledge of MES/Traceability software as well as OPC software (Kepware etc.)
* Basic Linux skills to troubleshoot/configure MES systems. (Ubuntu etc.)
* Strong analytical and problem-solving skills.
* Experience monitoring progress of projects and working independently and proactively within tight, concurrent deadlines with accuracy.
* Ability to communicate professionally and effectively internally and externally in a team environment.
* Need to have the ability to get Lift Certified
* Need to be able to lift 50 lbs.
* If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!
* #J-18808-Ljbffr