DV Cleared EUC​/VDI Engineer

We are seeking an experienced
DV Cleared EUC/VDI Support Engineer
to provide hands‑on technical support across secure Windows desktop, virtual desktop and application environments.

The successful candidate will have strong experience supporting
Windows 10/11, Microsoft Intune, Active Directory and VMware Horizon/VDI environments
, ideally within Defence, Government or other highly secure environments.

• Provide
  3rd line technical support
  across Windows desktop and EUC environments.
• Support and troubleshoot
  Windows 10/11 endpoints
  .
• Administer and troubleshoot
  Microsoft Intune-managed devices
  .
• Support
  Active Directory
  , Group Policy and user/device administration.
• Provide technical support across
  VMware Horizon/VDI environments
  .
• Troubleshoot virtual desktops, desktop pools, user sessions and connectivity issues.
• Support deployment, configuration and troubleshooting of enterprise applications.
• Assist with application packaging and software deployment.
• Investigate and resolve complex endpoint, application and virtual desktop incidents.
• Work with infrastructure, application and security teams to resolve technical issues.
• Maintain technical documentation and follow strict change/configuration management processes.
• Work within secure Government/Defence environments and associated security procedures.

• Active DV clearance
• Strong
  Windows 10/11
  support experience
• Hands‑on
  Microsoft Intune
• Strong
  Active Directory/Group Policy
• Hands‑on
  VMware Horizon/VDI
• Enterprise application support
• Strong troubleshooting and 3rd-line support experience
• Experience working in secure/enterprise environments

• SCCM/MECM
• Microsoft Endpoint Manager
• Windows Autopilot
• VMware vSphere
• Citrix
• Power Shell
• Application packaging
• FSLogix
• Defender for Endpoint
• Defence/MOD/Government experience