Master Technician

Master Technician

Location: Snows Toyota (Salisbury), Telford Road, Salisbury, UK

Salary: £37,000 - £52,000 yearly

Posted: Jul 15, 2026

A Master Technician is a member of the Aftersales Team and will report to the Service Manager. The Master Technician will oversee a variety of workshop work in an efficient and safe manner helping to coordinate the other Technicians in the team. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

• Carries out vehicle services and repairs in accordance with brand technical standards.
• Works in accordance with brand and dealership processes.
• Liaises directly with customers where appropriate.
• Provides support to less experienced colleagues.
• Attends regular training to update technical skills.
• Works as a full member of the workshop and dealership teams.
• Ensures that the technician’s immediate working environment is kept clean and free of hazardous practices.
• Presents protective clothing and equipment as appropriate.
• Handles waste products and hazardous materials in compliance with company policies and C.O.S.H.H. regulations.
• May be asked from time to time to carry out other reasonable tasks.

• Able to plan, organise self and meet agreed work deadlines.
• Able to assimilate information quickly and provide considered responses.
• Strong work ethic and adaptability to change.
• Attention to detail and maintains good, accurate quality of work.
• Ability to work to tight deadlines to achieve business needs.
• Can react positively to organisational and market changes.

• Fluent written and spoken English.
• PC, Microsoft, web literate.
• Full, clean driving licence.

• Proven track record of individual excellence.
• Previous vehicle knowledge and proven skills.
• MOT qualification.
• Relevant City & Guilds, BTEC or NVQ accreditation.
• Previous work experience in a franchise dealership.
• Highly skilled in fault diagnosis and holds the relevant MOT Tester qualification.
• Commitment to delivering first-class customer service.

• Honesty:
  We provide open and honest guidance with all our customers, both internal and external.
• Integrity:
  We act with integrity, trust, and responsibility in everything that we do.
• Respect for People:
  We are ambassadors for all our customers in promoting good working practices.