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Aftersales Manager

Job in Salisbury, Wiltshire, SP1, England, UK
Listing for: Silcom Recruitment
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below
The Role:

Silcom Recruitment is recruiting for an experienced Aftersales Manager to join an established main dealer group, based in the Salisbury area.

Our client is offering an excellent opportunity to lead a successful aftersales department within a progressive and customer-focused business, offering strong earning potential and a great work-life balance with no weekend working.

Responsibilities & Requirements:
  • Oversee the daily running of the aftersales department, including service, parts, and workshop operations.
  • Drive department performance through effective management of productivity, efficiency, and profitability.
  • Lead, motivate, and develop the service and workshop teams to deliver exceptional customer service.
  • Monitor KPIs, departmental budgets, and performance reports to ensure targets are met.
  • Ensure high standards of customer satisfaction, retention, and manufacturer compliance.
  • Work closely with senior management to implement strategies that maximise aftersales revenue and operational efficiency.
The Package:

£50,000 Basic – £70,000 OTE + Brand Over Performance Bonus, Company Car & other great company benefits

Monday to Friday – 45 hour week, with non rota'd occasional Saturday coverage.

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