Supervisor, Retail, Retail & Store Manager

Supervisor - Salisbury (16 hours)

Rituals UK & Ireland (B Corp™)

Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

Address: OLD GEORGE MALL, SALISBURY

As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel‑good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role‑model and mentor to our Rituals Advisors.

You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. High on energy, low on ego and with a little bit of humour! You

are professional and excited about our brand and know how to share that excitement with your team members and our customers.

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer‑service mentality and team‑player’s work ethic.
• Decision‑making and problem‑solving skills.
• Eye for detail, organised and structured.

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events

Referrals increase your chances of interviewing at Rituals UK & Ireland (B Corp™) by 2x