Store Colleague

Job Description

Posted Monday 1 June 2026 at 00:00 | Expires Saturday 6 June 2026 at 23:59

We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them.

As a Store Colleague you will be a key part of delivering the JD Group experience every day, helping customers feel welcomed, supported, and excited about our products. You’ll greet customers with energy, maintain displays, replenish stock, and support high service and presentation standards while working as part of a collaborative, fast‑paced team.

• Welcome customers confidently and offer friendly support.
• Use in‑store devices to check stock, share product options and support the full customer experience.
• Keep the shop floor clean, tidy and fully replenished, ensuring displays stay fresh and on‑brand.
• Support day‑to‑day store tasks, including till work, restocking and following all safety and store guidelines.

• Positive, enthusiastic approach suitable for a fast‑paced, customer‑focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings and busy seasonal periods.

• Genuine passion for JD’s brands, trends and the latest products.
• Proactive attitude, with confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self‑motivation, with a desire to improve and progress within JD Group.

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate diversity and strive to ensure that all colleagues, regardless of background, identity or lived experience, can thrive and contribute meaningfully.

• Incremental Holiday Allowance
• Staff discount on qualifying purchases across Group retail stores and online
• Exclusive colleague bike discount scheme
• Discounted gym membership
• Personal development opportunities to learn and develop at work
• Access to apprenticeships and accredited qualifications

Our vision is to become the world’s most trusted and dynamic omni‑channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you’re passionate about contributing to an inclusive, people‑first, and customer‑centric organisation and are motivated by continuous growth and operational excellence, we would love to hear from you.

Due to the high volumes of applications our opportunities attract, it may take time to review them all. If you don’t hear back within two weeks of submitting your application, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a first stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.