Customer Assistant - Operations

Work Pattern

Week 1

• Sun 04:30-12:00
• Mon 03:45-09:00
• Wed 03:45-09:00
• Thu 03:45-09:00

Week 2

• Mon 03:45-09:00
• Tue 03:45-09:00
• Fri 03:45-08:45
• Sat 03:30-11:45

Under 18 disclaimer:
This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

+ £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

• Manage stock and deliver items to keep the shop floor full.
• Ensure the shop floor stays clean and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Work across the wider store to meet the demands of retail.
• Collaborate with colleagues across functions to support the team.

Flexibility is vital; adapt quickly to keep things moving across the store.

Must be digitally confident and dependable with a focus on availability and speed.