Telemarketing Executive

Salary: £24,000 basic salary plus uncapped commission

Working hours:

Monday to Friday

Y-our Network Group is a growing business telecommunications company that was founded in Salisbury. We provide telephone systems, business broadband, connectivity and communication solutions to small and medium-sized businesses across the UK.

Our main sales office is based in Salisbury, with our operations team based in Telford. We pride ourselves on delivering a personal, reliable service supported by a UK-based team.

We are looking for a confident, motivated and professional Telemarketer to join our Salisbury sales team.

Your main responsibility will be contacting businesses by telephone, speaking with business owners and decision-makers, identifying potential opportunities and arranging qualified appointments for our field sales team.

This is not a customer service or inbound call-centre position. The role involves proactive outbound calling, overcoming gatekeepers, asking relevant questions and building enough interest for a business owner or director to meet with one of our consultants.

Full training will be provided, including training on our services, telephone techniques, objection handling, appointment qualification and the systems used within the business.

• Make outbound telephone calls to businesses across the UK.
• Speak with business owners, directors and other key decision-makers.
• Introduce Y-our Network Group and explain the purpose of the call professionally.
• Identify businesses that may benefit from reviewing their telephone or broadband services.
• Ask qualifying questions regarding their current supplier, contract, business requirements and monthly spend.
• Arrange qualified appointments for the field sales team.
• Accurately record calls, notes, outcomes and appointments within the company CRM system.
• Follow up prospective customers when required.
• Work towards daily call activity and monthly appointment targets.
• Attend daily team meetings, coaching sessions and sales training.
• Maintain a professional, positive and resilient attitude throughout the working day.

• Previous telemarketing, telesales, appointment-setting or outbound calling experience would be beneficial, but it is not essential because full training will be provided.
• Confident speaking with people over the telephone.
• Comfortable making a high volume of outbound calls.
• Professional, reliable and punctual.
• Motivated by targets, commission and personal achievement.
• Resilient when dealing with rejection or objections.
• Able to communicate clearly and build rapport quickly.
• Willing to listen, learn and respond positively to coaching.
• Organised and able to record accurate information.
• Comfortable working independently and as part of a team.
• Experienced using computers and able to learn a CRM system.

The role offers a basic salary of £24,000 per year, plus an uncapped commission structure.

Current monthly commission payments are:

• Three to four completed deals: £350 per deal.
• Five or more completed deals: £400 per deal.

Additional quarterly and annual performance bonuses may also be available.

Strong performers have the opportunity to significantly increase their earnings, with realistic on-target earnings of approximately £40,000 to £50,000 or more, depending on performance.

• Uncapped commission.
• Monthly, quarterly and annual incentives.
• Full initial and ongoing training.
• Regular coaching and support.
• Clear targets and opportunities to progress.
• A lively, competitive and supportive sales environment.
• Employee incentives and recognition awards.
• Opportunities to develop into senior telemarketing, team leadership or sales roles.
• Monday-to-Friday working with no weekend work.

Y-our Network Group Ltd is an equal opportunities employer. We welcome applications from candidates from all backgrounds who can demonstrate the right attitude, communication skills and desire to succeed.