Omni Customer Fulfillment Associate; Online Grocery

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

• Efficiently pick and assemble orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Pack orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensure that products picked are of the highest quality (e.g., no damaged products, freshest product selection, etc.).
• Correctly document and label all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
• Optimize tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
• Balance fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
• Ensure strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area, immediate clean‑up of all spills and debris, ensuring all totes are clean and void of debris before packing, operating material handling equipment safely, completing safety pre‑inspection checks, and exhibiting behaviors that support the organization’s mission and core values.
• Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrate flexibility in completing or adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 18.00 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

2991 A 9

Th Ave Sw, Unit A Salmon Arm, BC V1E 3J9, Canada

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