Golf Shop Attendant

Golf Shop Attendant – Salmon Arm Golf Club (

Location:

Salmon Arm, BC)

Department:
Golf Operations |

Reports To:

Golf Shop Manager | Classification:
Full‑time & Part‑time | Wage: $18.25 per hour

The Salmon Arm Golf Club is seeking an energetic, mature, motivated and career‑minded new Golf Shop Attendant to provide our customers with a high level of customer service.

This position is seasonal, running through to mid‑October depending on weather. It begins part‑time and may become full‑time in late August when students return to school.

Successful candidates will be required to work a variety of shifts, including days, evenings and weekends.

• Process cash, credit and debit card transactions using the custom Point of Sale system.
• Compute and record totals of transactions.
• Count money in cash drawers at the beginning of shifts to ensure accurate amounts and adequate change.
• Establish or identify prices of goods and services, and tabulate bills using calculators or POS systems.
• Answer customers’ questions.
• Greet customers entering the establishment.
• Issue receipts, refunds, credits or change due to customers.
• Maintain a clean and orderly golf shop area inside and outside.
• Receive payment by cash, cheque, credit cards, vouchers or automatic debits.
• Resolve customer complaints.
• Compile and maintain non‑monetary reports and records.
• Stock shelves and mark prices on shelves and items.
• Perform minor maintenance work and clean‑up duties.
• Move and clean golf carts when required.

• High school diploma or GED required.
• Strong customer service and troubleshooting skills.
• Exceptional conflict resolution, negotiation, and objection handling skills.
• Highly flexible, with solid interpersonal skills to work effectively in a diverse environment.
• Able to work with minimal supervision.
• Effective work habits and excellent organizational skills.
• Strong communication skills, both verbal and written.
• Ability to work well under pressure.
• Attention to detail and sensitivity, tact, diplomacy, and professionalism when dealing with people.
• Computer literate, including effective skills in MS Word, Excel and email.
• Proven data entry and typing skills.
• Professional appearance and manners.
• Robust work ethic and positive team attitude.
• Serve it Right Certificate.
• Must be legally eligible to work in Canada.

• Customer Focus
• Communication
• Energy & Stress Management
• Teamwork
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity

• Manual dexterity required.
• May be required to lift or move up to 30 lbs.
• Overtime as required.

To apply, please submit your resume and cover letter to Kevin Cheveldave, Pro Shop Manager. Please write “Salmon Arm Golf Club – Golf Shop Attendant” in the subject line.