Office Specialist - Return Utah - Salt Lake

Salary: $16.00 Hourly
Location : Salt Lake County, UT
Job Type: Returnship
Job Number: 47270
Agency: 600 Department of Workforce Services
Unit: 6120 Salt Lake District (Downtown)
Opening Date: 12/24/2025
Closing Date: Continuous
FLSA: Non-Exempt
Recruiter: Makenna Powell; makennapowell
# of Openings: 1
Background Check: You must successfully pass a criminal history check.
Career Mobility: This position may be filled as a career mobility.
Location: South Valley District
-926 West Baxter Drive (10600 South), South Jordan, UT 84095
Schedule Code: B - Competitive Career Service - Employment in this position requires a probationary period.
Schedule Code Description: The probationary period for this position is 12 months. Current State employees who have already passed a probationary period will not be required to complete another one.
Benefits: This position is eligible for a full benefits package. See benefits tab below for details.
EEO Statement: The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Description
The Department of Workforce Services (DWS) is seeking a motivated and highly skilled Office Specialist I to join our Utah State Office of Rehabilitation (USOR) team in the Vocational Rehab office in Salt Lake City, UT.
The Return Utah program is a formal career reentry program, designated for Utahns desiring to re-enter the workforce after a career break. Along with a state job and traditional on-the-job training, Return Utah roles provide 16-weeks of transitional support (similar to an internship) which includes an office technology review, coaching, career development, mentorship, networking opportunities and job market readiness training.
To be eligible for this return-to-work opportunity candidates:

Must have a career break of one year or more at the time of application

(unless the candidate is affiliated with the military in any way including as a military spouse/partner), or

Demonstrate underemployed at the time of application

and

Have prior professional/life experience in a functional area of interest

This is a long term position, meaning employment continues after transitional support provided during the first 16 weeks of employment, after the completion of the Return Utah program.

Principal Duties
The Office Specialist I performs the following tasks:

• Prepare and issue purchase authorizations and submit invoices for payment.
• Perform basic accounting tasks including tracking and accuracy checks of accounts payable/receivable.
• Assist applicants and clients with disabilities in accessing vocational rehabilitation services.
• Provide exceptional customer service to clients, vendors and community partners.
• Greet and check-in clients and visitors as they arrive.
• Answer and direct incoming phone calls and emails.
• Provide basic information about USOR and the application process.
• Contact vendors for client service purchases on a regular basis.
• Use Google Calendar to track, schedule and coordinate meetings, appointments or other office activities.
• Complete daily out-bound reminder calls to clients.
• Fax, mail, copy, email, and scan/attach documents into the case management system.
• Understand and keep up to date on current fiscal policy and procedure.
• Assist counseling staff with administrative tasks as assigned.
• Process agency documents including reviewing for accuracy and completeness.
• Provide the public and others with information and assistance in completing agency forms and applications.
• Participate in office trainings and meetings.
• Maintain supply inventory and assist in purchasing supplies.

Minimum Requirements
The model applicant for this position is someone who:

• Has at least one year of work-related experience doing office support/basic accounting functions.
• Has experience working with diverse populations including people with disabilities.
• Has excellent communication and customer service skills.
• Has attention to detail when reviewing documents and entering data.

Why You Should Join Our Team
This is an opportunity to make a difference. Along with the satisfaction of helping individuals with disabilities you will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance. to view a summary of all the benefits we offer.

The Agency
The mission of Workforce Services is to strengthen Utah's communities by connecting the workforce to new opportunities and providing services to individuals and families in need. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the…