Facilities Coordinator

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office in Raleigh, NC, Phoenix, AZ, or Salt Lake City, UT. The role will be onsite during the initial 90‑day training period and then shift to a hybrid schedule of 3 days onsite / 2 days remote.
Location‑specific details: In Raleigh, NC, the position will alternate between 8:00 AM‑5:00 PM EST and 10:00 AM‑7:00 PM EST. In Phoenix, AZ or Salt Lake City, UT, the shift will be 8:00 AM‑5:00 PM local time. May be open to remote for highly qualified candidates.

The Facilities Coordinator provides administrative and technical support to Corporate Real Estate (CRE) functions, maintaining files related to leases, properties, construction, and building maintenance. They review, approve, and process invoices, assist with payment confirmation and issue resolution, and work closely with internal and external parties to complete daily activities and provide reports for management to assist in the strategic evaluation of CRE functions.

• Business Support – Assist with tasks to facilitate CRE operations; enter project, work order, and portfolio data into the tracking system; create reports; respond to objections and conflicts; coordinate meetings, maintain calendars, submit expense reports; support audit requests; perform basic data analysis; assist with branch disposition activities and preventive maintenance scheduling.
• Accounts Receivable – Receive, issue, and process financial statements such as commitments, change orders, and invoices; monitor approval status and payments; coordinate with AP and Fixed Assets; perform GL reversals; assist with quarterly unrecorded liability reporting.
• Documentation – Maintain project, work order, and lease files; ensure CRE records are accurate; support document preparation for meetings, reporting cycles, and deliverables; run and compile MCIM and Service Channel reports; assist with QBRs and vendor KPI data.
• Communication – Cultivate professional communication with executives, associates, and vendors; resolve property issues with landlords and vendors; record written communication; coordinate meeting logistics and follow‑up actions.

High School Diploma or GED and 4 years of experience in Corporate Real Estate or Facilities.

• Facility Management Professional (FMP) certification
• Intermediate to advanced Excel skills, including pivot tables and VLOOKUP
• Intermediate Microsoft Office 365
• Administrative support experience, including calendar management
• Strong communication and organization skills
• Proficient in work order management and invoice processing

First Citizens Bank is committed to a competitive benefits program. More information can be found at