Program Manager, Professional Schools’ Financial Aid Programs

Details

Open Date 10/06/2026

Requisition Number PRN
46410B

Job Title Manager, Program

Working Title Program Manager, Professional Schools’ Financial Aid Programs

Career Progression Track D

Track Level

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday thru Friday; 8:00 – 5:00 with some weekend and evening work as necessary

VP Area Academic Affairs

Department 00294 - Financial Aid

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $45,019 to $58,444

Close Date 01/06/2027

Priority Review Date (Note - Posting may close at any time)

Manages financial aid programs supporting graduate and professional programs of study, with a primary focus on supporting health, health sciences, and medical programs. Supports effective management of the Office of Scholarships & Financial Aid, including processing, services, and communications. Delivers on-site, off-site, and virtual service to students and colleagues.

• a. Manages designated programs in a manner that helps ensure comprehensive awareness and utilization of funding; adheres to relevant rules, regulations, policies, and practices
• b. Ensures appropriate consumer information for designated programs are available to students and colleagues; ensures effective related communications, counseling, and training for students and colleagues
• c. Communicates policies and procedures (including rights and responsibilities) to students, families, and colleagues in an accurate, timely, effective, thorough, equitable, and inclusive manner
• d. Regularly revises, updates, and distributes manual(s) to ensure awareness of applicable and regulations, policies, and procedures, as well as rights and responsibilities (for students and colleagues)
• e. Ensures effective advice and counseling provided for inquiries and recipients
• f. Fosters constructive working relationships with on- and off-campus program partners and colleagues
• g. Ensure award and disbursement records are accurate and all reporting and data submissions are completed accurately and timely
• h. On at least an annual basis, assesses composition of and need for designated programs and their utilization; prepares summary of analysis and determines appropriate distribution in collaboration with supervisor and/or Executive Director
• i. Prepares all contractual agreements and/or memoranda of understanding between the University of Utah and relevant program partners, if required, and ensures draft agreements are reviewed and approved by university legal services staff
• j. Serves as subject matter expert and lead for designated programs

• a. Monitors and adjusts, as appropriate, student financial aid awards to ensure timeliness and accuracy
• b. Effectively advances processing and service workloads including delivery of services and processing; adjusts accordingly in collaboration with managers to ensure balanced, timely, accurate, well-documented, equitable, and inclusive services and processing within benchmarks established by supervisor and/or office management team
• c. Determines eligibility for scholarships and financial aid, including types and amounts to be awarded or adjusted, in accordance with established federal and university standards and guidelines
• d. As needed, applies verification and appeals policies/requirements accurately, consistently, fairly, and equitably
• e. Professionally addresses and works toward resolution of complex or novel situations encountered in processing and service work of office
• f. Ensures professional delivery of services, including maintenance of data/information…