Principal Value Advisor, DX

Analytics & Data Science | Salt Lake City, United States | Remote, Remote |

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Facts, structure, depth, and perspective are words to live by

Own and defend the customers’ business outcomes at every stage of the cycle

Position and pursue strategic and courageous engagements together with customers

Play the long game with internal and external stakeholders (“always leave them better than you find them”)

Create beautiful work

Think and execute like a practice ~ repeatable success

Be the tip of our strategic and enterprise motion and lead the formation of narratives that drive DX forward

As a Principal Value Advisor for DX, you will shape and deliver strategic value engagements with customers. You will define the value proposition of DX’s solutions for customers, drive innovation, and set the standard for craft excellence and customer-centricity across the organization.

This is a highly influential individual contributor role that plays a key role within the DX team focused on driving customer success.

Key Responsibilities:

Engage with senior customer executives to develop a deep understanding of customer organizations, business processes, and strategic objectives.

Build influential, personalized relationships with key decision‑makers, shaping decision‑making and driving for customer success.

Work as a key part of the DX team to create tailored solutions that provide customers with significant value and a competitive advantage.

Rapidly interpret customer industry, strategy, financial data to identify trends and opportunities.

Develop comprehensive business cases for both clear and ambiguous situations, and clearly communicate value to customers and stakeholders.

Develop metrics to support adoption and realization of value.

Synthesize complex data and information to uncover root causes and develop holistic, innovative solutions.

Demonstrate advanced discovery skills to uncover value drivers for customers.

Consistently produce high‑caliber, executive‑level storylines and presentations.

Deliver compelling, concise content and visuals to amplify business cases and proposals.

Demonstrate poise and confidence with C-level executives, handling objections and driving alignment.

Contribute to the design and development of new VMO solutions and offerings, ensuring successful implementation and integration.

Lead the conceptualization and implementation of practice level strategic initiatives to support DX strategy

Build trust and collaborate across cross‑functional boundaries, driving alignment between teams on common goals focused on customer success.

Influence internally and externally as a trusted advisor to sales leadership and customers.

Actively develop thought leadership that articulates the value of DX solutions for customers.

Support the enablement of field teams around Value Based selling.

Mentor and coach junior team members, fostering a culture of collaboration, learning and development.

Travel up to 15-20% may be required for this role. Expect customer‑facing travel for onsite customer meetings, as customer demand for in-person meetings grows.

7+ years of experience in value consulting, management consulting / strategy consulting, quantitative research and analysis, with exposure to cloud technologies and digital transformation…