AV Technical Support Staff

Job Overview

Job Title: Technical Assistant / AV Technical Support Staff
Location: Campus, Salt Lake City, UT
Department: 00333 - UIT Digital Learning Tech
Pay Rate: $15/hour
Hours per Week: 19 (Part‑Time)
Work Schedule: Variable: 7:30 a.m. – 7:00 p.m. Monday‑Thursday, 7:30 a.m. – 5:00 p.m. Friday, with occasional weekend or out‑of‑hours events
Open Date: 01‑05‑2026
Close Date: 04‑03‑2026

Are you interested in gaining professional experience with video, audio and/or educational technologies? This part‑time, on‑campus position provides flexible scheduling and hands‑on learning while supporting a wide variety of video, streaming, and audiovisual technologies.

• Provide customer service and technical support to clients in person and on the phone
• Record and monitor video from one or multiple cameras
• Operate video conferencing over interactive video conferencing (IVC) systems
• Deliver audiovisual equipment to University campus classrooms and departments
• Maintain, clean, organize equipment, and perform minor repairs as needed
• Troubleshoot video and audio recording devices
• Communicate effectively with faculty, staff, and others involved in facilitating video projects
• Organize and maintain videos in a computer database
• Schedule equipment rental for campus classes and events
• Perform administrative duties as needed

• High school diploma or equivalent; college coursework or related experience is preferred
• Basic understanding of video, audio, and streaming technologies
• Strong customer‑service orientation

• Experience with audio‑visual technology and customer service support
• Knowledge of media production and media‑editing software
• Experience working in student‑focused or healthcare settings

The University of Utah is an affirmative action/equal opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information or protected veteran’s status. The University also complies with Title IX and 34 CFR part 106 and provides reasonable accommodations to qualified applicants with disabilities.

Eligible new hires may enroll in the Utah Retirement Systems (URS) upon first day of work. Candidates may need to complete a criminal background check and/or drug screening. Veterans’ preference is extended to qualified applicants. Reasonable accommodations are available upon request.