Jr. Financial Representative; Recent GRADS
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Overview
We are seeking motivated and customer-focused professionals to join our team as Financial Representatives. This role is primarily focused on handling high-volume inbound calls within a call center environment, providing exceptional support to clients in the financial services sector.
Hourly Payment: $22 per hour.
Base Pay Range: $22.00/yr - $22.00/yr.
Russell Tobin provided pay range
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Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Responsibilities- Respond to inbound client calls regarding brokerage accounts, cash management products, online and mobile platforms, and general account or financial inquiries.
- Deliver accurate, efficient, and professional service while consistently meeting departmental performance metrics.
- Troubleshoot issues and provide effective solutions to enhance the client experience.
- Maintain a strong knowledge of brokerage operations, financial products, and digital service tools.
- Work collaboratively in a fast-paced, team-oriented environment.
- Adapt quickly to change and manage multiple priorities in a busy service center.
- College Degree OR previous contact center / call center experience from 2 - 5 years (financial services background strongly preferred).
- Strong communication and problem-solving skills.
- Ability to multi-task and remain calm under pressure.
- Highly professional, career-driven, and committed to delivering world-class customer service.
- Opportunity to gain valuable experience in the financial services industry.
- Professional growth in a performance-driven, client-focused environment.
Employment Type: Contract.
Seniority Level: Not Applicable.
Job Function: Finance.
Location: Salt Lake City Metropolitan Area.
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