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Executive Customer Success Leader — Enterprise & ROI
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-01-01
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
An industry leader in customer experience solutions is seeking an Executive Customer Success Manager to guide large enterprise customers towards success with their AI-powered platform. The role requires building strong relationships with C-suite stakeholders, creating success plans, and ensuring customer retention and growth. Ideal candidates will have over 12 years of experience in Customer Success or Account Management, with a profound understanding of SaaS and cloud technologies.
Competitive compensation and benefits are offered, including flexible work options.
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