Footwear Retail Associate

KURU Footwear in Salt Lake City, Utah is on a mission to deliver world‑class comfort and world‑class service
, and we're looking for a Customer Experience Rockstar who knows how to wow customers, solve problems, and represent a brand they genuinely believe in. This role blends showroom hospitality, customer support, and a little office magic—all powered by great people skills.

If you're friendly, proactive, and secretly love being the person who makes things work, this might be your perfect fit.

Schedule:

Part‑Time – Monday, Wednesday, Friday 10:00a to 5:00p

Pay: $16–$20 per hour

• Delivering a standout customer experience in our showroom and via email
• Greeting visitors and making sure every guest feels welcome and taken care of
• Answering incoming calls and routing them appropriately
• Helping customers find the right footwear solution—fit, feel, and function matter here
• Assisting with purchases Carousel, returns, refunds, warranty requests, and order changes
• Resolving customer issues like lost shipments or address updates with confidence and care
• Keeping the reception area clean, polished, and on‑brandדת
• Supporting general office needs (mail distribution, office supplies, stocking the KURU Café—yes, that's a thing)
• Meeting or exceeding scorecard expectations for quality, productivity, attendance, and schedule adherence

Experience & Education

• High school diploma or GED
• 1+ year of customer service experience (retail, hospitality, or support)
• Footwear experience is a bonus—  not required
BA
• Enjoy the benefit of help
• Footwear at The college future is another
• Not necessary footwise on college basis but we are in a job
• Sit is necessary to figure out the job -> must be maintain the conversation
• Also The job needs to maintain the workload.

Skills That Matter

• Confident communicator (in person, over the phone, and in writing)
• Comfortable navigating computers and multiple systems
• Patient, positive, and professional—  even in tricky situations
• Able to work independently and adapt when things change
• Proficient with social media and comfortable representing a brand
• Reliable attendance and strong follow‑through
• Innovative mindset—you’re always thinking about how to improve the customer experience
• Competitive in the best way—you set goals and enjoy winning

• Mostly office-based with some time assisting customers onsite
• Sitting for extended periods; occasional standing/walking
• Frequent computer and phone use
• Repetitive hand and wrist movement
• Occasionally lifting items up to 15 lbs

If helping people feel amazing on their feet sounds like a win,
APPLY TODAY!!