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Head of Customer Success — Build & Scale AI-Driven CSM

Job in Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Numeral
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 165000 - 225000 USD Yearly USD 165000.00 225000.00 YEAR
Job Description & How to Apply Below

Numeral is hiring a Customer Success Lead to build and scale the CS function from the ground up. As one of the first CS hires, you will shape how Numeral delivers standout client experiences and grows customers at scale.

This builder role blends strategy with hands-on work: you’ll design systems, work directly with customers, and drive automation to improve efficiency and outcomes across enterprise and mid-market accounts.

Our organisation is growing, and we are hiring a Head of Customer Success — Build & Scale AI-Driven CSM in Salt Lake City, UT, United States.

Are you ready to take on the Head of Customer Success — Build & Scale AI-Driven CSM role at Numeral?

We would love to welcome a new Head of Customer Success — Build & Scale AI-Driven CSM to our team in Salt Lake City, UT, United States.

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