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Customer Experience Specialist — Hybrid Support & Policy

Job in Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Silacins
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21.75 USD Hourly USD 21.75 HOUR
Job Description & How to Apply Below
Position: Customer Experience Specialist — Hybrid Support & Policy Help

SILAC Insurance Company is seeking a Level 1 Customer Experience Representative to support incoming service needs, primarily via phone, with pre-sale questions and policy status inquiries. You will process basic service requests, document interactions in internal systems, and collaborate across teams while staying current on product updates and regulatory guidelines.

This role offers in-office hours with a potential to move hybrid later, and a starting pay of $21.75 per hour with full-time

Are you ready to take on the Customer Experience Specialist — Hybrid Support & Policy Help role at Silacins?

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience Specialist — Hybrid Support & Policy Help role in the description above.

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