Experiential Brand Director​/Brand Director

Experiential Brand Director / Brand Experience Director

Boncom is a strategic marketing and consulting agency that exists to solve noble problems, promote positive behavior change, and build relevance for good causes. We develop innovative and strategic campaigns, in traditional, digital, and experiential ways, and are fortunate to work for great cause-oriented organizations that strive to do good in the world. Our purpose-driven client roster spans nonprofits, public health organizations, advocacy groups, and mission-led brands-partners who measure success not only in business outcomes but in meaningful impact.

Our staff is comprised of exceptionally talented team members who bring these clients' meaningful messages to life.

We are looking for an Experiential Brand Director to help lead and grow our experiential practice  this role, you'll oversee the design of physical brand experiences—exhibits, installations, and immersive environments—that tell our clients' stories. This position requires someone who can balance big creative ideas with the operational rigor of making things happen. You'll lead projects from concept through installation, managing budgets, timelines, vendors, and cross‑functional teams.

You'll be a key client partner and build meaningful relationships. The ideal candidate brings strategic thinking and enthusiasm for leading creative, production, and client teams to make ambitious ideas real.

• Bachelor's degree (Marketing, Communications, Design, Architecture, or equivalent)
• 8+ years of experience in experiential design, branded environments, or exhibit design
• Proven track record of leading physical brand experiences from strategy through delivery, with a portfolio that demonstrates projects you've directed
• Strong client management skills with experience presenting to and building relationships with senior stakeholders
• Demonstrated experience managing complex projects including budgets, timelines, vendor relationships, and cross‑functional teams
• Excellent written and verbal communication skills, with the ability to craft compelling narratives and sell ideas with confidence
• Strategic mindset with the ability to translate brand positioning into spatial storytelling and guest journey design
• Working knowledge of experiential design processes, fabrication, and production—enough to direct specialists and contractors effectively
• Comfortable leading workshops, creative sessions, and client presentations
• Ability to thrive in a collaborative team environment and support where needed
• Proven leadership capabilities, including fostering collaboration and promoting a positive team culture
• Passion for purpose‑driven work and a genuine interest in clients whose missions prioritize social good, behavior change, or public benefit

• Experience with visitor centers, museums, or exhibit installations
• Familiarity with immersive technologies (projection mapping, interactive installations, AR/VR elements, etc.)
• Understanding of ADA compliance, way finding, and universal design principles
• Self‑starter who thrives with autonomy and takes ownership of outcomes
• Comfortable receiving and applying feedback in a fast‑moving creative environment
• Innate curiosity about how people move through and interact with physical spaces
• Excellent time management, organizational, and problem‑solving skills
• Resourceful, proactive, and energized by turning ambitious ideas into reality

• Lead experiential strategy and creative direction for client projects, ensuring alignment with brand goals and audience needs
• Develop guest journey frameworks, spatial narratives, and experience concepts that translate brand stories into physical environments
• Manage projects end‑to‑end: scoping, budgeting, scheduling, production oversight, and on‑site installation coordination
• Direct the work of designers, fabricators, technologists, and other vendors—providing clear creative direction and quality control
• Serve as the primary client relationship lead on experiential projects, building trust through responsiveness, strategic counsel, and flawless delivery
• Collaborate closely with Boncom's…