Technical Engagement Manager

Full-time
· Hybrid, Greater Salt Lake City area

Dynagentic is the enterprise services firm built to close the Agentic Gap: the void between AI experimentation and real, governed, compounding business impact. Co-building is at the heart of how we work: your teams build alongside ours, developing agentic fluency and institutional knowledge as the system takes shape. The result is not a delivered project. It is an Agentic System of Intelligence: a self-directing, compounding enterprise capability your organization owns permanently.

As a Technical Engagement Manager, you own delivery for a portfolio of customer engagements: the technical leadership, the executive relationship, and the discipline that keeps Think Big Strategy, Train, Build, Support actually looping instead of stalling out after go-live.

• Own delivery across a portfolio of customer engagements, connecting the dots between our FDE pods, the customer's engineers, and the executive sponsor underwriting the outcome.
• Lead the technical side of delivery: pressure-test design decisions with the Agentic Architect, and unblock FDEs directly on orchestration, RAG, MCP, and tool-calling problems.
• Translate the 6D Framework (Define, Design, Develop, Diagnose, Deploy, Direct) from methodology into a delivery cadence your team and the customer can both run on.
• Run scoping, sequencing, timelines, status reporting, and risk tracking across concurrent accounts as the working rhythm of each engagement, not as administration.
• Raise the bar for our Forward Deployed Engineers: code quality, evals discipline, and the judgment to know when a prototype is ready to ship and when it isn't.
• Move engagements from Build into Support without the customer noticing the handoff, because in our methodology there is no handoff, just the next turn of the loop.
• Hold the executive relationship: report progress, surface risk early, and keep trial engagements converting into multi-year, multi-million-dollar contracts.
• Champion governance from day one: data privacy, bias review, and the guardrails that keep an agentic system safe to run in production, not just impressive in a demo.

• 4+ years leading delivery of production software or AI solutions for enterprise customers, with real accountability for outcomes, not just status reports.
• 2+ years of professional-services experience at a firm such as Accenture, Boston Consulting Group, Deloitte, or EY, delivering client-facing engagements for enterprise customers.
• Hands-on technical credibility: you can read a pull request, trace an agent failure, and make an architecture call in a cloud environment (commonly AWS).
• Experience with LLM-based systems and agentic architectures (Lang Graph, CrewAI, Auto Gen, or equivalent) deep enough to unblock an engineer, not just nod along.
• A rigorous, repeatable approach to delivery: scoping, sequencing, and risk reviews run the same way every time, so multiple concurrent accounts and multi-workstream engagements stay predictable instead of reactive.
• A track record of being the primary translator between engineers and non-technical executives, in the room, live, under pressure.
• Coach and mentor instincts. You get as much satisfaction from a teammate's growth as from your own delivery.

Nice to have: prior forward-deployed experience; hands-on time with Claude, Databricks, or AWS in production; direct exposure to AI governance or responsible-AI programs.

• Dynagentic is AI-native from day one, not a legacy consultancy bolting AI onto an old delivery model.
• Built by a team that has done this before: our collective leadership scaled a services company to 5,000+ people across 17 countries, competing directly against Palantir, Accenture, and McKinsey's Quantum Black, and kept the culture intact the whole way. That's Collective Mastery, not a solo act.
• You'll shape how Dynagentic delivers, not just execute someone else's playbook: ambition set at enterprise scale, execution disciplined phase by phase, proof at every step. That's our Think Big Mindset.
• Every account you run is scored on one question: is the customer more capable, or just further along a project plan. We call that Customer Autonomy Over Dependency, and it's the job.
• We say what we mean, in the account plan, the exec readout, and the room. That's Authenticity Through Rigor: you never have to manage the story, just the work.

Total compensation may include a discretionary bonus and equity in addition to base salary. Bonus and…