Transplant Quality Consultant

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As a patient-focused organization, University of Utah Health exists to enhance the health and well‑being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality, and trust that are integral to our mission.

EO/AA.

This position is assigned to the System Quality Department and acts as a catalyst for improvement initiatives throughout the healthcare system. The role works closely with medical and hospital patient care staff, as well as managers and senior leaders in implementing the organization's Value Management System, improving patient care, and ensuring compliance with State Rules, DNV/ISO/NIAHO Standards, and other regulatory requirements.

The position is responsible for enhancing value through the planning, design, evaluation, monitoring, and analysis of processes supporting patient care, consistent with regulatory requirements and quality improvement processes.

• Acts as a catalyst and facilitator for quality improvement and patient safety initiatives.
• Partners with leadership, providers and staff to design and implement strategies for value improvement for identified quality opportunities.
• Attends and facilitates QI meetings, providing expertise on national quality programs, problem identification and resolution, quality improvement processes and tools.
• Facilitates adverse event review and corrective action, as well as preventive quality and patient safety efforts.
• Supports development and implementation of improved quality reporting measures and information.
• Reviews and interprets patient care information from the medical record and other data sources to identify quality of care issues; transforms these facts into actionable information for improvement work.
• Creates reporting documents, summaries, and presentations for monitoring and identifying improvement opportunities.
• Provides education on quality and patient safety topics, performance improvement, and other regulatory metrics and standards.
• Engages stakeholders in delivering high‑value care and the organization's Value Management System.
• Performs internal audits and prepares reports to assess and improve organizational compliance with new or existing quality metrics, standards, operational goals, and improvement initiatives.
• Develops and maintains effective collaborative working relationships across the organization and participates with multidisciplinary teams in value improvement work.
• Collaborates with leaders, departments, committees, entities, and individuals to support delivery of high‑value care.
• Provides mentoring, support, and assistance to others in the system who are accountable for value improvement.

• Knowledge of Healthcare Quality Improvement and Patient Safety Topics.
• Strong leadership, quality improvement and team facilitation skills.
• Data analysis and data presentation.
• Knowledge of the organization's Value Management System.
• Excellent written and verbal communication skills and attention to detail.
• Demonstrated human relation and effective communication skills.
• Knowledge of medical terminology, Microsoft Office (e.g., Excel) and healthcare quality metrics.
• Current knowledge of State, ISO, NIAHO, CMS standards, national payment programs, CMS Core Measures, and other national patient safety/quality indicators.
• Ability to work independently and adapt to a fast‑changing work environment.

• Bachelor's degree in a health‑care clinical or business‑related field or equivalency.
• One year clinical or healthcare experience.

• Certification or completed training in Lean, Six Sigma Green/Black Belt, CPHQ, Healthcare Performance Improvement Facilitation, Human Factors, CQI, or equivalency.
• Current RN license in Utah, or ability to obtain within 90 days.
• Two years of leading and/or facilitating quality improvement activities in healthcare.
• Advanced degree in a related field or equivalency.

• This is a sedentary position that may exert up to 10 lbs and may lift, carry, push, pull or otherwise move objects. The job involves sitting most of the time and is not exposed to adverse environmental conditions.

• Carrying, climbing, color determination, far vision, lifting, listening, manual dexterity, near vision, pulling and/or pushing, reaching, sitting, speaking, standing, stooping and crouching, tasting or smelling, walking.

• Entry level

• Full‑time

• Quality Assurance
• Hospitals and Health Care