Customer Service Representative - Patient Registration

R1 is the leading provider of technology‑driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

Location: Intermountain LDS Hospital
Shift

Hours:

6am - 4:30pm Sunday, Tuesday, Wednesday, Thursday

• Work on computers and answer phones to intake information in a busy environment, collecting details accurately while multitasking across multiple screens.
• Assist patients who may be ill or anxious, listening carefully, asking follow‑up questions, and building rapport.
• Operate efficiently in a fast‑paced setting, often on your feet, handling a wide variety of patient and insurance information.
• Collaborate with clinicians and a supportive team, progressing toward career goals within the healthcare industry.

• High School Diploma or GED.
• Excellent customer service experience.
• Up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.

US‑based position. Base pay range: $16.00 – $22.30 per hour, determined by role, level, location, job‑related skills, experience, and relevant education or training.

R1 RCM Inc. (“the Company”) is dedicated to equal employment opportunity. The Company’s employment practices shall not be based on any protected characteristic, including age, color, national origin, citizenship status, disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

The Company provides a workplace free from harassment based on any of these categories.

If you have a disability and require a reasonable accommodation for any part of the job application process, please contact us at 312‑496‑7709 for assistance.