Front Desk Agent

Overview

The Holiday Inn & Suites Salt Lake City Airport West is looking for a new full time (32-40 hours per week) Front Desk Agent. Shifts are from 3PM to 11PM. Days of the week are flexible. Pay starts at $13.00.

Objective: Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a willing, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.

• Full uniform and professional appearance at all times
• Responsible for Front Desk cash at all times during shift
• Go above and beyond to create a great check-in and check-out guest experience
• Complete all tasks on Front Desk Shift Checklists
• Complete all brand required trainings
• Maintain cleanliness and organization of lobby area at all times
• Maintain cleanliness and organization of the front desk and back office areas
• Detailed communication throughout all departments
• Any other duties and tasks as assigned by management

• Carry, lift, push, pull, move items weighing up to 50 pounds on your own. Heavier items will be a team lift.
• Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility.