Courtyard Salt Lake Airport - Front Desk Agent

Courtyard Salt Lake City Airport – Front Desk Agent – 4843 W Douglas Corrigan Way, Salt Lake City, UT 84116

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

The Courtyard Salt Lake City Airport is located along I‑80 just one exit west of the SLC terminal and provides a free 24‑hour shuttle. With stylish guest rooms with free WiFi, 1,040 sq. ft. of meeting space and onsite Bistro bar, business trips are a breeze at our SLC hotel. Each of our modern rooms features a flat‑screen TV, ergonomic work area and free WiFi.

Select rooms even have private balconies. Guests enjoy amenities like our refreshing lobby with fireplace and media pods, perfect for mingling or getting work done. Travel is easy, thanks to our location near Salt Palace Convention Center, historic Temple Square, downtown and other attractions including Miller Motorsports Park and Rocky Mountain Raceway. As a Trip Advisor award winner for our friendly service and convenient perks, we’re top‑rated among Salt Lake City Airport hotels.