Guest Experience Manager - Andaz Nanjing
Listed on 2026-01-20
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Hospitality / Hotel / Catering
Hospitality & Tourism, Hotel Management, Front Desk/Receptionist, Guest Services
Andaz Andaz Nanjing Hexi CN - 32 - Nanjing
Guest Services
Entry Level Manager
Full-time
Local
SummaryYou will be responsible to assist with the efficient running ofthe department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations. To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.
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