Sr. Human Resources Generalist

The Senior Talent Specialist supports the day‑to‑day operations of the talent team at Chick‑fil‑A Supply Distribution Center (DC) in Salt Lake City, Utah, ensuring a workforce that can meet the demands of the DC. The Senior Talent Specialist also contributes to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The Talent Specialist engages with stakeholders to facilitate daily HR transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, administering the reward and benefit systems, and collaborating with the Talent Leader and Chick‑fil‑A Supply leadership to drive the talent strategy and culture within the DC.

In this role, you will help drive continued innovation at an operation like no other in the food service industry.

Chick‑fil‑A Supply, LLC, a wholly owned subsidiary of Chick‑fil‑A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick‑fil‑A restaurants. Chick‑fil‑A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick‑fil‑A culture of care. For more information, visit cfa‑

• Support the Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics, and ensuring a smooth recruitment process.
• Oversee records management within the HR system for all staff in the facility, compiling and analyzing data for key performance indicators and providing insights to the Talent Leader.
• Drive employee engagement across all departments of the DC, processing employee inquiries and providing employee relations support in a timely manner that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick‑fil‑A Supply’s values of care, safety and excellence.
• Advise and support team leaders on employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers’ compensation, etc.).
• Oversee the payroll administration process for the DC and provide issue resolution to staff and leaders.
• Maintain awareness of market‑driven compensation trends in the industry.
• Partner with Legal and the Regional Talent Leader to ensure legal compliance with all applicable federal and state requirements.
• Coordinate and facilitate training sessions and seminars, and facilitate training when needed.
• Other duties as may be assigned as needs arise.

• Bachelor’s degree.
• 3 years of HR‑related experience, including at least 1 year in a distribution or manufacturing environment.
• Demonstrated knowledge of general HR policies, procedures, and practices.
• Ability to build relationships and influence others across multiple operations.
• Ability to work a flexible schedule, including weekends, holidays, and rotating shifts.
• Ability to occasionally travel, including overnight trips.
• Experience with investigations including accidents and harassment allegations.
• Experience recruiting and developing a strong, diverse team.
• Some understanding of labor legislation.
• Ability to lead through change management.

• Spanish speaking strongly preferred.
• 5+ years of HR generalist experience, including 3+ in a distribution or manufacturing.
• Working knowledge of logistics, warehousing, and IT systems.
• Working knowledge of HRIS systems.
• Working knowledge of payroll administration.
• Working knowledge of innovations in supply chain.
• Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility.
• Excellent knowledge of employment law and other governmental requirements related to human resources.
• Demonstrated business acumen of HR KPIs; using data to drive continuous improvement.
• Excellent business communication and presentation skills.
• Food service distribution experience.