Computer Support Specialist

Overview

Millennium is a strategic management, cybersecurity and systems engineering firm – driven by results and focused on people as we help our customers achieve mission success. With a proven track record of performance with the Army, Navy, OSD, DHS and other agencies, Millennium is a uniquely qualified and committed partner to the Federal Government. It is through our work that the U.S. military and government are able to identify, manage and defeat threats.

We believe that diversity is a fact, inclusion is a choice. At Millennium Corporation, we are inclusive. We celebrate multiple approaches and different points of view. We strongly believe that diversity drives innovation, and we are building a culture where differences are valued. We are always growing our programs and we offer tools to help our employees grow and manage their careers.

Millennium is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. Millennium promotes affirmative action for women, minorities, disabled persons, LGBTQ+ and veterans.

Millennium Corporation is hiring a Computer Support Specialist in Salt Lake City, UT. Candidate must have an active Secret Clearance.

The Computer Support Specialist will:

• Deliver IT technical support to end users and ensure proper configuration, installation, and maintenance of data input/output devices to include laptops/tablets/workstations, mobile devices, VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
• Provide timely restoral and proper maintenance of laptops/tablets/workstations and peripheral devices.
• Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.
• Assume day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
• Provide support and approved training for new technology deployment at CONUS and OCONUS locations.
• Identify, log and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate for assistance.
• Provide desk side technical support services that require technical support or root cause determination that exceeds Tier 1/2 support capabilities.
• Provide day-to-day technical guidance and desk side support technical assistance to team members.
• Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.

• Candidate must have an active Secret Clearance
• Associates degree and 5 years of experience
• Must be A+ 8570 Certified

Assist with Business Development activities as required to support Millennium's strategic business objectives, which may include but not limited to participation in technical interviews, creation of technical documentation, general proposal writing support and proposal color reviews.

• Must be comfortable with prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 10-15 pounds at a time.

Less than 10% travel required