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Technical Support Specialist; Tier 1–— Customer Care
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-01-01
Listing for:
Traka (Assa Abloy)
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global access solutions company is seeking a Customer Support Agent in Salt Lake City, Utah. This role involves providing Tier 1 and Tier 2 support to customers, managing inquiries through multiple channels, and ensuring high levels of customer satisfaction. The ideal candidate will have strong communication skills and experience in technical troubleshooting within a customer service environment. Candidates should be proficient in Windows and Mac operating systems, with a foundational knowledge of desktop tools.
A competitive salary and benefits are offered.
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