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ServiceNow Technical Lead
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-01-01
Listing for:
VLink Inc
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Job Description:
Key Responsibilities- 8+ years of experience in Service Now development, implementation, and administration.
- Proven track record in managing CMDB, Discovery, and Service Mapping activities.
- Significant experience in Service Now upgrade activities and platform maintenance.
- Expertise in Service Now modules: CMDB, IT Service Management (ITSM), IT Operations Management (ITOM) – Discovery, Service Mapping.
- Knowledge of integration methods (REST/SOAP APIs, MID Server configurations).
- Familiarity with Service Now reporting and dashboard creation.
- Experience in leading teams across onshore and offshore locations.
- Strong communication, stakeholder management, and presentation skills.
- Service Now certifications:
Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, ITOM, or other relevant areas. - Education:
Bachelor's degree in computer science, Information Technology, or a related field.
Mid-Senior level
Employment TypeContract
Job FunctionInformation Technology
IndustrySoftware Development
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