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Technical Support Specialist: Tier 1
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-01-01
Listing for:
HID
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A high-tech software company is seeking a skilled Technical Support Specialist to provide Tier 1 and Tier 2 support for customers. Responsibilities include diagnosing issues, managing support cases, and maintaining documentation to enhance customer satisfaction. Candidates should have a High School Diploma/GED with some college coursework in Computer Sciences and 1-3 years of experience in customer support. Strong communication skills and technical knowledge of Windows and Mac operating systems are essential.
This role offers a competitive salary and extensive career development opportunities.
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