PART TIME Service Desk Agent

PART TIME Service Desk Agent (After Hours)

Unisys is hiring a Part‑Time Service Desk Agent for after‑hours shifts.

Salt Lake City, UT – $19.00‑$21.00 per hour (2 weeks ago)

• Answer moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
• Handle requests including support of hardware, software, client and COTS applications, as well as network and user administration.
• Escalate complex problems to other resolver teams or vendors.
• Utilize problem‑solving and analytical skills to effectively resolve challenging incidents.
• Support L1 agents in ongoing day‑to‑day questions related to client incidents, requests and queries.

• Answer moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
• Handle requests including support of hardware, software, client and COTS applications, as well as network and user administration.
• Escalate complex problems to other resolver teams or vendors.
• Utilize problem‑solving and analytical skills to effectively resolve challenging incidents.
• Support L1 agents in ongoing day‑to‑day questions related to client incidents, requests and queries.

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 1‑2 years’ experience in area of responsibility.

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

This role may require access to export‑controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a U.S. job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at  or alternatively Toll Free: 888‑560‑1782 (Prompt
4). U.S. job seekers can find more information about Unisys’ EEO commitment here.