Cloud Solutions Engineer

Join us as a Cloud Solutions Engineer-2 at Packsize.

Packsize is a fast‑growth multinational technology company committed to eliminating excessive and unfriendly packaging experiences through the adoption of Right‑Sized Packaging On Demand® systems, software, and services. Founded in 2002 and headquartered in Salt Lake City, Packsize gives businesses worldwide the ability to improve their customer satisfaction and enhance brand value while gaining efficiencies and savings. We achieve this through our shared passion for a world where every box, envelope, and package shipped is the right size.

This right‑sized shipment reduces carbon emissions and fuel needs. In pursuit of packaging sustainability, we value the contribution of our combined experiences, backgrounds, and relationships to create a team where Everyone Fits. Become part of Packsize and help us build Smart Packaging for a Healthy Planet®.

• Engineer, implement, and manage secure cloud and hybrid environments using Azure and on‑premise resources.
• Build Infrastructure as Code (IaC) using tools such as Terraform, Open Tofu, ARM templates, or Bicep.
• Develop and maintain CI/CD pipelines for rapid, repeatable, and safe deployments (e.g., Azure Dev Ops, Env0). Env0 is highly sought after.
• Assist in migrating legacy on‑premise systems to cloud‑native architectures.
• Ensure zero‑downtime deployments and rolling updates where possible.

• Build, maintain, and evolve monitoring, logging, and observability systems.
• Proactively identify and remediate reliability risks across platforms and applications.
• Participate in 24/7 on‑call rotation to manage incidents and drive post‑incident reviews focusing on learning and improvement.
• Adhere to internal and external SLAs and SLIs with a focus on world‑class support.
• Drive disaster recovery planning, testing, and readiness activities across all services.

• Partner closely with IT, software, and product departments to ensure infrastructure scalability and reliability are considered from design through production.
• Provide technical mentorship to software teams on infrastructure, reliability, deployment, and cloud‑native architecture best practices.
• Champion operational visibility, system resilience, and automation at every layer.
• Partner with the technical support and operations department to provide escalated support requests.
• Own the change lifecycle at the requestor level for infrastructure change requests to the Change Approval Board (CAB), ensuring clear documentation of scope, risk, impact, rollback plans, and compliance with governance standards.
• Maintain change documentation, participate in post‑change reviews to assess outcomes, and continuously improve change management practices through risk analysis, feedback incorporation, and audit readiness.

• 4+ years of experience in cloud infrastructure engineering, Dev Ops, SRE, or related fields.
• Expertise in Azure cloud services (AWS/GCP experience a plus).
• Strong hands‑on experience with Infrastructure as Code (Terraform preferred).
• Solid understanding of containerization (Docker) and orchestration (Kubernetes).
• Experience building and managing highly available, distributed systems.
• Proven track record of managing and automating secure, scalable CI/CD pipelines.
• Familiarity with Azure Service Bus, Cosmos, Rabbit
  
  MQ, Mongo
  
  DB, and general distributed messaging and database systems.
• Solid networking and security fundamentals (DNS, VPNs, firewalls, load balancers).
• Strong experience with monitoring, observability, and incident management processes.
• Scripting or programming experience in Python, Power Shell, or Bash.

• Azure certifications (e.g., Azure Administrator Associate, Azure Dev Ops Engineer Expert, Azure Solutions Architect).
• Experience with hybrid environments (on‑premise + cloud) and IoT infrastructure.
• Familiarity with chaos engineering, resilience testing, or advanced DR strategies.
• Experience in a Lean or Agile environment focused on rapid, continuous delivery.

• Extreme ownership mentality — driven to deliver value, quality, and…