Senior Learning Strategist

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As a Senior Learning Strategist, you drive business impact and blend consulting with hands-on design at the intersection of business strategy, human performance, and learning science.

Consult directly with clients to diagnose performance challenges and architect comprehensive learning ecosystems. Bring solutions to life through compelling presentations and prototypes. Demonstrate both vision and execution: shape the 'what' and 'why,' and design the 'how.'

Shape not only client solutions but also how Allen Comm consults, designs, and delivers learning solutions at scale.

• Lead discovery engagements using human-centered design thinking and performance consulting methodologies to uncover root causes beyond surface-level training requests.
• Design and implement multi-modal learning journeys. Blend formal learning with the workflow. Provide ongoing performance support and apply behavioral reinforcement strategies.
• Architect measurement frameworks aligned to evaluation models and business KPIs. Move beyond completion metrics to behavior change and business impact. Create measurement approaches that can be adapted across client contexts.
• Present story-driven solution proposals to C-suite and senior stakeholders, defining, developing, and delivering solutions that translate learning strategy into business value.
• Partner with sales teams to shape opportunities and position our capabilities. Build and strengthen client relationships by proactively seeking ways to deepen them and identifying strategic value-adds.
• Contribute to building our library of proven solution patterns and consulting methodologies.
• Develop and refine reusable discovery tools, consulting frameworks, and solution recipes to standardize our approach across consulting, technology discovery, and measurement engagements.

• Conduct needs analysis using various methodologies and recommend learner-centered experience designs grounded in cognitive science, adult learning principles, and evidence-based practices.
• Create modern learning modalities, including microlearning, scenario-based learning, video-based learning, AI-powered adaptive experiences, and in-the-flow-of-work performance support.
• Develop learning solutions optimized for the modern learner—mobile-responsive, accessibility-compliant, and designed for different environments and industries (e.g., manufacturing, call centers, retail, financial).
• Quickly prototype learning solutions using rapid methods. Clearly describe the prototype so it can be replicated 'at scale.' Present these to stakeholders for feedback and validation before full development.

• Leverage contemporary learning technologies and platforms (LXP, LMS, authoring tools, video tools, AI-assisted development).
• Actively evaluate AI tools and contribute to shared best practices, examples, and guidelines for AI-enabled learning across the organization.
• Partner with a Tech Lead to consult on technical requirements and platform selection. Support optimal learner experience and administrative efficiency.
• Stay current on emerging technologies, including AI/generative AI in learning. Explore immersive technologies and learning analytics. Help define how we strategically integrate AI into learning solutions. Build our organizational knowledge base.

• Guide and mentor cross-functional teams through agile and iterative design. Be the learner’s advocate. Collaborate to influence and persuade the team to do the right thing, not the easy thing. Make tough decisions and trade-offs while protecting the learner experience.
• Conduct reviews of produced work, provide timely actionable feedback, and use feedback from team members to improve design elements we plan to reuse.
• Co-manage client accounts by maintaining transparency and communicating proactively. Resolve client concerns with consultative problem-solving and provide strategic recommendations.
• Balance multiple projects while maintaining quality and meeting deadlines.

• At least 5 years of experience consulting with clients to diagnose performance needs and design scalable, innovative learning solutions.
• Demonstrate experience conducting needs analyses using multiple methodologies, including interviews, observations, and data analysis.
• Have a proven ability to design and successfully pitch learning solutions for senior business leaders.
• A portfolio demonstrating diverse learning modalities and measurable business impact is required.

• Strategic thinking:
  Connect learning interventions to business outcomes. Articulate the chain of impact from learning to performance to business impact.
• Business acumen:
  Translate business challenges into learning strategies. Speak the language of business stakeholders.
• Modern learning design:
  Demonstrate deep knowledge of…