Systems Administrator - Apple Endpoint Management

PACS Group, Inc. is a holding company investing in post-acute healthcare facilities, professionals, and ancillary services. Founded in 2013, PACS Group is one of the largest post-acute platforms in the United States. Its independent subsidiaries operate 325 post-acute care facilities with 47,000 employees across 17 states serving over 31,000 patients daily. PACS business support division, PACS Services, provides technology and administrative support services - accounting, finance, human resources, compliance, payroll, AR/AP, legal, risk management, information technology, corporate communication, and other business advice and support - to their healthcare facilities, reducing administrative burdens so their leadership and care teams can focus on the care, well-being, and quality of life of their patients and residents.

PACS is one of Utah's Best Companies to work for. It has also been recognized as one of Utah's Fastest Growing Companies for multiple years.

The System Administrator, Apple Endpoint Management serves as the primary owner of PACS's Apple device management environment, supporting macOS, iOS, and iPadOS devices across the organization. This role is responsible for the administration, security, automation, compliance, and lifecycle management of Apple endpoints through JAMF Pro and Apple Business Manager. Approximately 60% to 70% of the role is dedicated to Apple endpoint administration, with additional responsibility for Microsoft 365, Microsoft Entra , Azure, endpoint security, automation, and enterprise systems administration initiatives.

This position partners with infrastructure, security, service desk, and acquisition teams to ensure devices remain secure, compliant, and operational throughout their lifecycle.

• Administer and optimize Apple endpoint management platforms, including JAMF Pro and Apple Business Manager, to support device deployment, compliance, security, and lifecycle management.
• Develop and maintain configuration profiles, policies, software deployment strategies, operating system updates, and endpoint security standards for Apple devices.
• Support integrations between Apple management platforms, Microsoft 365, Microsoft Entra , and enterprise security solutions to ensure a secure and scalable endpoint environment.
• Design and implement automation solutions using APIs and scripting tools to improve operational efficiency and reduce manual administration.
• Provide advanced support for Microsoft 365, Entra , Azure, identity and access management, endpoint security, and enterprise SaaS platforms.
• Collaborate with cross-functional teams on onboarding activities, acquisitions, infrastructure modernization initiatives, compliance efforts, and continuous improvement projects.

• 3+ years of experience administering Apple devices within an enterprise environment.
• 3+ years of experience administering JAMF Pro.
• Experience managing macOS, iOS, and iPadOS devices at scale.
• Experience with Apple Business Manager.
• Experience administering Microsoft 365 and Microsoft Entra .
• Experience with endpoint security, compliance management, and modern device management practices.
• Experience scripting and automating workflows using Power Shell, Bash, Python, or similar technologies.

• Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience may be substituted.

• JAMF 200, 300, or 400 certification.
• Apple Device Support or Apple Deployment and Management certification.
• Experience with Microsoft Intune and Conditional Access.
• Experience integrating JAMF with Microsoft technologies and identity platforms.
• Experience with API-based automation and reporting.
• Experience supporting healthcare, multi-site, or geographically distributed organizations.
• Experience supporting mergers, acquisitions, or large-scale endpoint migrations.
• Experience with Service Now or other enterprise IT service management platforms.

• Strong knowledge of Apple device management best practices and enterprise endpoint administration.
• Working knowledge of Microsoft 365, Microsoft Entra , Azure, Intune, and related cloud technologies.
• Strong troubleshooting, analytical, and problem-solving skills.
• Knowledge of identity and access management, endpoint hardening, certificate management, and security compliance principles.
• Excellent written, verbal, and interpersonal…