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AI-Powered CX Strategy Lead

Job in Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Brex
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software), AI Business & Operations, Change Management
Salary/Wage Range or Industry Benchmark: 125600 - 157000 USD Yearly USD 125600.00 157000.00 YEAR
Job Description & How to Apply Below

Brex is seeking an experienced AI operator & leader in Salt Lake City for optimizing customer experience with AI. This position involves managing CX strategies and tools, enhancing team productivity, and ensuring quality in customer service delivery.

You will collaborate cross-functionally, manage AI platforms and lead the CX Strategy team to drive performance metrics aligned with company goals. A hybrid work model allows flexibility while requiring on-site presence some days.

This opening is for the AI-Powered CX Strategy Lead role at Brex.

We are currently recruiting a AI-Powered CX Strategy Lead for our team in Salt Lake City, UT, United States.

This is an excellent role to take on the AI-Powered CX Strategy Lead role at Brex.

As a AI-Powered CX Strategy Lead, you will play an important part at Brex in Salt Lake City, UT, United States.

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