Strategic Client Success Manager – B2B SaaS
Listed on 2026-10-10
-
IT/Tech
SaaS Sales -
Customer Service/HelpDesk
Fidelity Investments Inc. is seeking a Client Service Manager to support users of the Fidelity Private Shares (FPS) platform. You will handle inbound tickets, guide users via self-help resources, and work with developers to translate customer feedback into product improvements.
Ideal candidates will have 3–5 years in B2B SaaS customer support, strong communication, and a proactive, collaborative mindset focused on startup growth and delivering excellent service.
We are seeking a motivated Strategic Client Success Manager – B2B SaaS to join Fidelity Investments Inc. in Salt Lake City, UT, United States.
As a Strategic Client Success Manager – B2B SaaS, you will play an important part at Fidelity Investments Inc. in Salt Lake City, UT, United States.
We invite applications for the Strategic Client Success Manager – B2B SaaS position located in Salt Lake City, UT, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).