IT Technical Product Manager

Full‑Time | Utah First Credit Union | Salt Lake City, Utah

You've been around the block (in a good way), and you have the experience to back it up. You understand how technology products evolve from ideas into business‑critical solutions, and you know how to balance competing priorities while keeping teams focused on delivering value. You've worked at the intersection of business strategy and technology, helping organizations make smart decisions about where to invest, what to prioritize, and how to deliver solutions that scale.

But what sets you apart isn't just what you know. It's how you bring people along with you. You can confidently engage with executives, business leaders, engineers, vendors, and product teams, translating complex technical concepts into practical business outcomes. You create clarity where there is ambiguity, build alignment across departments, and help others succeed through coaching, collaboration, and accountability.

• You've got 5+ years of experience managing technology products through the full product lifecycle
• You take ownership of products, priorities, and outcomes
• You've leave things better than you found them
• You practice what you preach and lead by example
• You know when to push, listen, or rethink
• You care about the mission as much as the metrics
• You enjoy leading teams, solving complex problems, and building technology that makes a meaningful impact

Every role at Utah First ties back to the same mission: being significant in the lives of our members, employees, and communities. Senior roles help us make sure we're walking the walk, not just talking the talk. As IT Technical Product Manager, your work will help shape the technology ecosystem that powers the credit union's operations, employee experience, and member experience.

That's a big deal! You'll serve as the strategic owner of Utah First's core banking platform and related technology products, helping guide critical decisions that affect how we serve members today and how we grow tomorrow. You'll influence enterprise priorities, lead a team of Product Owners, and ensure our technology investments deliver measurable business value while maintaining security, scalability, and operational excellence.

• Define and execute the vision, strategy, and roadmap for Utah First's core banking platform and related technology products, ensuring alignment with organizational goals
• Own and prioritize product backlogs, balancing innovation, business requests, technical debt, scalability, performance, compliance, and operational needs
• Partner with business leaders, engineers, vendors, and stakeholders to translate business objectives into technical requirements, user stories, and product priorities
• Lead and develop a team of Product Owners while establishing clear expectations, delivery standards, accountability, and a culture of continuous improvement
• Use data, performance metrics, testing results, and operational insights to evaluate product success, inform decisions, and drive ongoing optimization

Monday-Friday during regular business hours at our Salt Lake City, Utah corporate headquarters.

• Bachelor's degree in Computer Science, Engineering, Business, or a related discipline, or equivalent practical experience
• Minimum 5 years of experience managing technology products through concept, launch, adoption, optimization, and scale
• Experience working with a credit union core banking platform, financial‑services technology provider, Fin Tech company, or other regulated‑industry technology environment
• Strong understanding of software development principles, system architecture, APIs, integrations, and data pipelines
• Experience translating…